We would like to assure our customers of our current procedures during this global crisis.
We have downsized operations in the warehouse to just two people. Both who are self isolating at home and visiting the warehouse just once a day to get any orders shipped to you.
We appreciate that wigs are very important to many of our customers and not just an item used to change your style. To some, its everyday life.
That is why we plan to continue operations until if such a times arises that shipping options become unavailable or we ourselves are unable to work.
Our main UK courier Royal Mail have put their own measures in place on how they are currently delivering their mail. I would suspect the disruption this situation has caused will inevitably lead to slower shipping times. Please be patient if this is the case.
They have also withdrawn their UK nextday and 24hr shipping services so these have been temporarily taken down as options from our site.
We have not had any new stock delivered to the warehouse throughout 2020 and have plenty of styles already stocked up. This means we have not dealt with any cross contamination from third parties since the outbreak.
We have many new styles to release over the coming weeks. Keep an eye out for that via our newsletter and social media.
We are all still working from home and here to answer any queries you may have.
Please stay safe everyone.
Love from all the team at Lush Wigs x